Frequent questions


The cancellation insurance offered by the campsite can cover cancellation fees. Its cost amounts to 3.3% of the price of the stay (in accommodation and plot).

Assumptions covered:

  • Death, accident or serious illness and hospitalization of the insured (including Coronavirus), a relative or a relative.
  • Complications of the insured's pregnancy.
  • State of pregnancy in which the stay is contraindicated by its nature
  • Dismissal for economic reasons, termination by mutual agreement of the employment contract.
  • Medical contraindications and reactions caused by vaccines.
  • Depressed state, mental, nervous or mental illness.
  • Serious damage to the vehicle.
  • Getting a job.
  • Theft in facilities for private or professional use.
  • Getting a job.
  • Cancellation or modification of paid vacation.
  • Professional transfer.
  • Denial of tourist visa.
  • Citations: in connection with the process of adopting a child, as a witness member of a jury, for an organ transplant.
  • Natural disasters (according to French law No. 86-600 of July 13, 1986, as amended).
  • Cancellation by one of the people accompanying the insured (maximum 9 people).
  • Separation (marriage or common-law partner).

Cancellation insurance includes a specific extension for COVID-19 that offers coverage in the event of illness, serious illness or cause of death. To know all the terms of the extension and the different options subject to coverage (repatriation, denial of boarding after a temperature rise…), please see our Covid 19 coverage and our General Insurance Conditions

Tradueix de: castellà


Please note that cancellation insurance does not cover border closures, health emergencies, quarantine and general confinement, the administrative closure of a campsite or cases of illness during a stay in a country formally advised against by your government.



Turisjoven S.L. | B07757537 | Ctra. Sant Jaume Km. 3,5 (Aptdo. 85) | 07730 Alaior (Menorca) | Illes Balears | Spain

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